Outages Management

EDZ works hard to prevent power outages, but if one does occur, we want to take every step we can to get the power back on as soon as possible therefore we apply a complete dispatching system that provides for quick and efficient management of outages on the electric distribution network. Allowing to effectively deal with any level of system outage, from the routine transformer outage to emergency storm situations where a significant portion of customers are without power.

EDZ conducts yearly maintenance for distribution networks as preventive action to outage occurrence and clears trees to keep power lines free of limbs and debris.

EDZ operations personnel continually monitor national weather reports so they are prepared for impending storms. This allows EDZ to work on staffing for restoration efforts even before the storm hits. During major storms, EDZ works hard to update the local news media on the overall progress of restoration efforts affecting the area. EDZ issues informational releases to the news media regarding restoration progress during major power outages.

In all outages, we work to restore power as safely and quickly as possible. Outages during storm events are sometimes extended and restoration time can vary according to the volume of the damage. In every storm restoration plan, we implement a basic process. Hazards, such as fallen power lines, are attended to first. Then we work on main lines or circuits that will restore the largest number of customers in the shortest period of time. Finally, secondary power lines and lines that feed service drops to individual homes are repaired.